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Broadband Operators (ISPs, WISPs and VoIP SPs)

Broadband Operators (ISPs, WISPs and VoIP SPs)


Your challenges
  • Getting connected to the Internet through a dedicated link to one of the Tier1/Tier2 providers, one of the Internet exchanges, or private peering points

  • Integrating voice/VoIP into your offering since this service is becoming an important add-on application in multiple-play bundlings

  • If you want to retain your customers and increase ARPU beyond the provision of a BB access you need to upsell value-added content and online applications and clearing

  • Offering single box solutions for multimedia and communications services that allow new usage and experience

  • Delivering advanced broadband services, which often demands heavy investments in the access infrastructure, new business models, and expertise

  • Having to be innovative and fast since you face fierce competition from web companies

  • Being able to deliver QoS-sensitive advanced broadband services to the end customer

  • Internetworking with other broadband operators, content providers or mobile operators for seamless QoS across content-based applications and networks


Your end customers require
  • Your end consumers want access to the Internet and a range of easy to use and always-on multimedia applications offering interactivity and shared usage across different network, access and device technologies

 
Your requirements

  • You want a cut in investments by leasing a state-of-the-art IP platform

  • You need connectivity to Tier1/Tier2 providers and peering centers

  • You want a secure connection to the Internet without having to engineer the different connectivity layers

  • You need reliable cooperation with a wholesale provider that offers the needed scale, flexibility in bandwidth management, and level of service concurrency important for the delivery of advanced TV and video services

  • You want flexible billing options

  • You have to be flexible in your offers and develop the ability to cherry-pick the bundle elements that your customers want

  • As a VoIP provider, you need international voice termination from an experienced global voice trader.

  • As a non-incumbent ISP, you want to enter the voice world and bundle VoIP soft-client solutions with lower-end TV services and broadband access

  • You need to benefit from high margin-generating content business and increasingly cooperate with content providers or other fixed or wireless broadband operators


Your success factors
  • Ongoing connectivity to the Internet

  • Broadband specific content and applications, such as e-commerce, gaming or IPTV will increase your end-user’s loyalty and need for broadband connections

  • Scalability as the key to handle unpredictable growth in demand

  • Flexibility: on demand type of service/flexible bandwidth provisioning, VoIP solutions, solutions for content storage, clearing, distribution

  • Delivery of superior user experience end-to-end: single box solution, single bill, converging and integrating of content services and communication services, while meeting quality expectations, even across different provider networks

  • Identification of efficient strategies to integrate the right value-added services to your bundles in a timely manner


We provide
  • Basic services: e.g. Internet access via IP Transit, City-to-City

  • IP-platforms and managed services: e.g. IPX, MPLS VPN Layer 2

  • Value-added services: e.g. VoIP Reselling International, VoIP Bridging Service

  • Enabling services: e.g. WiFi Roaming Solution, Bill-it-Easy, IPTV Smart Solution, Wireless Smart Solution


Since ICSS is a highly experienced provider for Deutsche Telekom’s Broadband Communications segment (T-Home), it can provide the quality services and bundlings that give you an edge over competition.

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